Portable Stage, Aizelwoods Mill, Nursery Street, Sheffield S3 8GG
Portable Stage Customer Service Telephone: 0845 2260 192
Over 50% of support questions get answered in less than 1 hour and over 90% get a response in less than 24 hours. Depending on the time of the day or day of the week we might be a bit slower, but we promise to get back to you asap.
NexGen Staging is a modular system for the construction of temporary staging for a variety of events. We offer extensive online and telephone support for our staging system. Contact us for support using the details on this page or check the staging blog for answers.
Parts and Replacement
There are no parts to replace on NexGen Deck Platforms. You can however order new carpet if you wish to self fit new. In nearly 95% of cases, riser leg usage issues arise from mis-use of the stage system. A full list of easily replaceable riser spare parts, can be sourced from our website, keeping the legs in good order. There’s a full set of video tutorials on our website, describing how to easily and quickly replace riser tubes that may have been bent or broken in use.
NexGen staging comes with a 12 months parts failure guarantee & a 3 year warranty, which means we expect you to get at least 3 years of unaffected use from the stage system, providing it is used and cared for properly. We do not guarantee against bent or broken rods inflicted by users during storage, assembly or takedown.
You can read the full warranty and terms and conditions on our website by browsing to https://www.portablestage.co.uk/terms-conditions
We are here to help. Call us if you need support from first use to trade-in.